Proposed Tranche 2 changes are worth understanding now - because when they land, it's your record-keeping process, not your advice, that changes first.

ASIC's positivity towards AI will mean some procedural and documented operational change - get it right now, and you will be setting yourself up for efficiency, security and success.

A clear majority of practices using AI still don't have a formal policy governing how it's used. That gap is where real risk lives.

If you are like a majority of advice firms, email communication with your clients is key to your record-keeping and noting requirements. Here's how Email Integration works in the major advice software's: XPlan, AdviserLogic and Midwinter (AdviceOS).

Most small advice practices don't lose leads because they're bad at advice - they lose them because they are inefficient with their lead process and it's fixable with these things: a single place to capture leads and track interactions, and a faster path through the engagement and TPA stage that usually kills momentum.